Empowering Rural Women Entrepreneurs With 3x Increase in Online Sales & 117% Increase in ROAS In 6 Months.
About the Brand
- UmedMart is a Government-backed e-commerce platform that empowers rural women entrepreneurs by providing them with a marketplace to sell handcrafted and organic products.
- Focused on sustainability, authenticity, and quality, UmedMart supports over 6 lakh self-help groups (SHGs) across 30,000 villages in 34 districts of Maharashtra.
- By enabling rural artisans and women to create sustainable livelihoods through eco-friendly products, the platform drives both economic growth and social impact.
Challenge
- UmedMart was struggling to scale website purchases profitably in a landscape dominated by digitally native and mainstream brands with stronger brand perception and packaging appeal.
- The platform’s biggest differentiator- its social impact and women-empowerment mission, was not being clearly or consistently translated into the ad campaigns.
- Existing creatives focused primarily on products rather than purpose, limiting emotional connection with ethically conscious and value-driven consumers.
- Product discovery was not aligned with audience intent, highlighting the need for sharper audience segmentation and category-level communication to drive efficiency.
Strategy & Delivery Overview
- Building Awareness Through Purpose-Led Storytelling
Positioned UmedMart not just as an e-commerce platform, but as a mission-driven marketplace empowering rural women entrepreneurs across Maharashtra.
Campaign messaging highlighted the human stories behind each product, connecting purchases to real social impact and reinforcing UmedMart’s purpose beyond transactions.
- Establishing Trust Through Authentic UGC-Led Creatives
To address trust and quality concerns, we leaned heavily into user-generated and creator-led content. UGC creatives showcased:
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- Real product usage and reviews
- Sourcing process rooted in rural origins
- Benefits of organic, chemical-free, and handcrafted products
This helped humanize the brand, validate product quality, and build credibility among first-time buyers.
- Purpose + Product Messaging Across the Funnel
We aligned messaging across funnel stages:
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- Upper funnel: Mission-led and impact-focused storytelling to drive awareness and emotional connection.
- Mid funnel: Product benefits, quality cues, and sourcing transparency
- Lower funnel: Clear CTAs, category-led creatives, and ease-of-purchase messaging
- Catalogue Segmentation for Performance Efficiency
We moved away from broad targeting and adopted intent-driven audience segmentation.
Different product categories like organic foods, home decor, gifting, were mapped to audiences most likely to purchase them, improving relevance, CTRs, and conversion rates.
- Catalogue Segmentation for Performance Efficiency
To enable scalable growth, we segmented product catalogues based on performance signals like Highest revenue-generating products, Best-selling SKUs, High-demand categories, etc.
This allowed us to prioritize budgets on proven winners while continuously testing and scaling new products efficiently.
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