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B2C: Back To School Extra Marks Growth Campaign For Parents & Students

About the Brand

Extramarks provides personalized digital learning for students studying for K-12, JEE, Neet, offering curriculum-based content, interactive videos, and assessments. The app supports self-paced learning and includes tools for competitive exam prep (JEE, NEET). With engaging resources, Extramarks makes quality education accessible, helping students study effectively anytime, anywhere.

Objective

  • Increase App Installs & Product Trials
  • Increase Study Package Purchases

Strategy

We Devised a Thorough Strategy to Generate Higher Revenue
  • Location Strategy:
    Upon analysis of previous campaigns and brand queries across various cities/states in India, we realized that EM had a much higher brand presence in North and Central India, while South India was dominated by competitors like Vedantu and Byju’s. Hence, we focused our awareness campaigns on southern cities and our conversion campaigns on North and Central India.
  • Communication Route:
    We developed our campaign communication strategy to address users’ pain points, focusing on real-time issues such as traveling to tuition, time management, lack of concentration, and the cost of tuition.
  • Funnel-wise Campaign Segmentation:
    Segmenting the ad groups based on different propositions enabled us to identify what works best, leading to increased installs, sign-ups, and purchases through our campaigns.
  • Inducing Change in User Psychology:
    We recommended increasing the introductory free wallet amount from 99 to 250 to encourage purchases of higher-value products. This approach, used by the EM growth team, has generated significant revenue. Additionally, we tested vernacular ads to achieve better results.

Campaign Creatives – Banner Creative

Campaign Creatives – Video Creative

Impact

Campaign Performance

Google (Search, P.max, Discovery, Display, YouTube):

  1. Generated 100K+ App Installs
  2. Improved AOV by 10%
  3. Improved Cost per purchase by 17.78%.
  4. Improved Cost per paid purchase by 80.39%.
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